City Power has been hit by a virus which has led to a blackout to it’s IT systems.
City Power has been hit by a virus which has led to a black out to it's IT systems.
We apologise to our customers in the @CityofJoburgZA— @CityPowerJhb (@CityPowerJhb) July 25, 2019
The virus has attacked City Power’s database and other software’s, impacting most of applications and networks.
According to Isaac Mangena City Power spokesperson,” This has affected our customers’ ability to vend, that is buying electricity, upload invoices, or access our website. It may also affect our response to some outages as the system to order and dispatch material is affected.”
The virus has affected our customers' ability to vend, that is buying electricity, upload invoices, or access our website.
It may also affect our response to some outages as the system to order and dispatch material is affected. @CityofJoburgZA— @CityPowerJhb (@CityPowerJhb) July 25, 2019
City Power IT team has been working since early morning 1 am to fix this problem.
“We are hoping to have a solution by midday,” said Isaac Mangena City Power spokesperson
City Power apologises to the customers for the inconvenience this is causing to them.
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For free daily local news in the south, visit our sister newspapers Alberton Record, Comaro Chronicle, Southern Courier and Get it Joburg South Magazine.
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