ALBERTON – Fraud and scams are a common fear for credit and debit card users but First National Bank (FNB) believes that your card is one of the safest ways to transact.
“Fraud makes up less than 0.02 per cent of all our credit card payments,” says Henk Vermeulen, fraud specialist at FNB credit card.
“When using online banking, never click on a link sent to you,” warns Vermeulen. The problem is that the link looks like it comes from a trusted source, like your bank or medical aid.
Make sure that there is a small locked padlock symbol next to the web address. This means that the site is encrypted and is the universal symbol indicating the site is secure.
Don’t be tempted to share your PIN. In recent research it was found that 42 per cent of people tell at least one person their PIN. Although you might trust that person, they might not be as cautious as you.
Make sure that you cover your hand when entering your PIN at any point-of-sale. This will stop people looking over your shoulder. Also be extra careful with your card, don’t leave it anywhere, or forget to take it back when purchasing.
Don’t draw money if the ATM has a blank screen and never force your card into an ATM slot. Immediately cancel your card if it is swallowed or you have even a small suspicion that there might have been fraudulent activity.
“At the end of the day, be careful with your card, it is the best way to protect your money,” said Vermeulen. “The bank guarantees that if you follow all of the steps above you will be refunded.”
Toll free number for FNB credit card: 0800 110 132
