ALBERTON – Budgetary concerns and service delivery discussions dominated the Ekurhuleni council meeting which was held at the Germiston Civic Centre on Thursday, July 30.
Mayor Mondli Gungubele spoke to the council about the strategic planning that took place during their recess and dwelt on ways the metro could improve their service delivery record.
The mayor sent condolences to the family of Bongani Jwili, an employee of the ICT department and a secretary for the Bavumile Vilakazi zone and to the family of long-serving police officer, Martinus Bann who was shot trying to assist a neighbour during a house robbery. Mr Bann’s passing was mentioned as being particularly tragic as he was due to retire in a few months. The mayor also expressed his condolences to the family of Clive Rice.
Clr Gungubele condemned the taxi violence that claimed the life of a 45-year-old woman and injured three members of the public. He characterised the violence as senseless and expressed the wish that security agencies move swiftly to arrest the people behind the violence.
The Ekurhuleni call centre was highlighted by the mayor and he congratulated the centre for processing it’s one millionth call. Opposition parties said that the call volume did not reflect how many happy customers exist and councillors expressed that they are still receiving a large volume of calls from residents to request assistance for issues that have not been resolved from the metro’s side.
The mayor challenged the opposition councillors to attend meetings where the results of call centre responses were analysed. Mayor Gungubele stated that the disagreement was coming from the side of the Democratic Alliance and that the DA was increasingly becoming irrelevant as the ANC has improved in terms of their response rate and service delivery.
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