Ekurhuleni moves on to fixed refuse removal system

Refuse  collection is an essential service to which all citizens of Ekurhuleni have a right and it is crucial that such a service be rendered in the most efficient manner possible.

The Ekurhuleni Metropolitan Municipality has revised its waste removal operations and will, from March 1, introduce the fixed refuse removal system. This means that each resident of the Metro will only have to know which day of the week their refuse will be collected and put their bins or bags out on that day.

“As part of our business process re-engineering, the EMM’s Waste Management Services Department has been considering ways to improve our operational efficiency with the view of enhancing service delivery,” says Head of Department Qaphile Gcwensa.

“Introducing this fixed system is one of the results of the rationalisation exercise we have undertaken, not only to improve productivity, but also to save operational costs.”

For a number of years the municipality has been implementing a move-on system, which has proved to be inefficient. Now the collection day will remain constant for the year, eliminating confusion about refuse collection days.

All ratepayers will still receive a colour-coded removal calendar, which will reflect the same collection day for 52 weeks of the year.

“Furthermore, waste collection services will be provided on all public holidays except December 25, and this will result in a consistent service all year around,” adds Gcwensa.

Those areas whose cycle runs from January to December have already started operating on the fixed calendar, while those whose cycle runs from March to February will be changing over from next Monday.

The calendars will also be available in due course on www.ekurhuleni.gov.za.

Residents are urged to ensure that their refuse is on the sidewalk as early as 07:00 on the collection day.