Know your Ombudsman
The Ombudsman receives complaints and through mediation endeavors to resolve them. If you require help, contact one of the mediators.
ALBERTON- The Ombudsman receives complaints and through mediation endeavors to resolve them. If you require help, contact one of the mediators below.
Dental Industry Ombudsman
The Dental Ombudsman acts as a mediator for complaints against dentists and will attempt to resolve them in an amicable manner.
Email: DentalMediator@sada.co.za
Tel: 021 671 2793
Motor Industry Ombudsman
The Motor Industry (MI) Ombudsman handles complaints by vehicle buyers against manufacturers, importers and dealers.
Email: mi.ombudsman@netactive.co.za
Tel: 012 841 2945/ 28891
Online Ombudsman
This Ombudsman offers an all-encompassing range of services in the field of consumer relations and complaint management.
Email: info@onlineombud.com
News and Media Ombudsman
The Independent News and Media (INM) Ombudsman will investigate complaints made against any of the newspapers in the Independent Newspapers’ stable in South Africa.
Email: peter@star.co.za
Tel: (011) 633 0994
Financial Ombudsman
The Financial Advisory and Intermediary Services (FAIS) Ombudsman consider complaints against financial service providers, primarily intermediaries selling investment products.
Email: info@faisombud.co.za
Telephone: 0860 – FAISOM (0860-324-766)
Press Ombudsman
The Press Ombudsman provides a free and quick service to those who feel aggrieved by what has been published in newspapers and magazines.
Email: berylh@ombudsman.org.za
Telephone: (011) 788 4837/29
The Credit Ombudsman
The Credit Information Ombudsman assists consumers and businesses which are negatively affected by credit information, including people who feel that they are incorrectly or unfairly “blacklisted”.
E-mail: ombud@creditombud.org.za
Call Centre: 0861 OMBUDS (0861 662837)
Bank Ombudsman
Email: info@obssa.co.za
Telephone: +2711 838 0035/0038/0039
Short term insurance
It offers consumers with a “no risk” mechanism to resolve disputes with insurers.
Email: info@osti.co.za
Tel: (011) 726-8900
Long-term insurance
It offers consumers with a “no risk” mechanism to resolve disputes with insurers.
Tel: +27 21 657 5000
Email: info@ombud.co.za
