Payment options while waiting for rates disputes
Residents can either pay rates on the values of the valuation role or pay rates according to the market value of their property.
All residents who have objected against the values of properties in the General Valuation Roll have two options regarding payment of property rates tax.
The first option is for residents to pay rates on the values as they are in the valuation roll while awaiting the objection outcome.
There is no action needed from ratepayers who have opted for this option. If the objection outcome comes in favour of the property owner and that results in overpayment by the owner, the journals will be prepared and the credit will be shown on the statement of the account for that particular property.
The effective date of the back payment will be July 1, which is the implementation date for the General Valuation 2021-2025.
The second option for ratepayers who are not willing to pay according to the new valuation while waiting for objection outcome should go to the billing section/rates section at the customer care centre where the account is held and make an arrangement to pay rates on the value they believe is the market value of their property.
Cognisance should be given to the fact that outcomes might be favourable to the ratepayer and if the ratepayer has overpaid then they will be credited, but if it is not favourable the ratepayer will be liable to pay the shortfall.
Please note that the City of Ekurhuleni is going to flag all objections so that services are not cut while property owners are waiting for objection outcomes in case of a shortfall in payments.
