Restoration of power after load-shedding to be done gradually
This measure is to help protect equipment from damage.
The City of Ekurhuleni is experiencing technical challenges with electricity distribution equipment after load-shedding.
This is exacerbated by the high stages of load-shedding currently experienced.
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According to the city, technicians will gradually restore after load-shedding to protect substation equipment from severe damage.
It may take up to two hours after the load-shedding scheduled restoration time to fully restore a load-shedding block.
Residents are urged to switch off all non-essential appliances after load-shedding to assist in shortening restoration times.
Also Read: The impact of load shedding on insurance
Residents can log a call with the call centre on 0860 54 3000 should power not be restored two hours after the ending of scheduled load-shedding for the affected load-shedding block.
Residents are reminded to always treat all electrical outlets as live and report all third-party interference that may happen during load-shedding, like theft, tampering and vandalism, and where possible provide evidence like photos.
