Extended working hours at Home Affairs

The Department of Home Affairs has temporarily extended its working hours to meet the anticipated increase in demand for its services during the period before the schools reopen.

The extended operating hours will be 8am to 7pm, from Monday to Thursday.

The extended operating hours will end on January 10.

The extension of operating hours excludes weekends when the offices will be closed.

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Siya Qoza, spokesperson for the Minister of Home Affairs, says at the beginning of each year, the Department of Home Affairs experiences increases in demand for enabling documents, such as issuance of smart ID cards and passports, birth and death certificates and for amendments and rectifications.

“The Department will ensure that everyone who is inside an office at the time of closing receives required services.

“Office managers/supervisors are to apply their discretion to close the office 30 minutes prior to knocking-off time, subject to the number of people being serviced.

“This is to allow officials to conclude all the necessary work before 7pm.”

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Qoza also urged people to arrive early at their offices.

Additionally, the department says there is a large number of smart IDs that have not been collected.

Home Affairs Minister Dr Aaron Motsoaledi also congratulated parents of Christmas and New Year’s babies and urges them to register the births of the children at the Department of Home Affairs within 30 days.

After registration, the children will have birth certificates, their first enabling documents.

People who do not have birth certificates usually have difficulties in acquiring other enabling documents and accessing some government services in future.

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