Residents upset about confusion at Springs Sassa offices
“What I can ask for is that the public takes down the details of the people who refuse to help them and report them to us. “That is the only way we can nip this in the butt and deal with what is happening,” says Mosia.
There was confusion after the publication of the “Sassa staff not on strike in Springs” article last week.
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Members of the public were allegedly still being turned away from the social security agency after being told they were on strike.
Busisiwe Khoza, a mother who was there with her four-month-old infant last Wednesday morning, says she has been coming to the offices since July only to be turned away.
“I was here on July 10 and was told to come back after two weeks.
“I did that, and then was told to come back on Monday because that is when they process applications for child grants.
“I wasn’t registered and now I’m back today (Monday), and we were told they are not helping mothers today.
“I’m hungry and I’m tired, we have been here since 5am,” says Khoza.
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Khoza went on to say the security guard allegedly told them it was a secret strike and would not bring the manager down to speak to them.
Other mothers who were with Khoza alleged they had also been to the Benoni and Tsakane Sassa offices and were not helped there either.
It was not the mothers alone who were struggling to get help from Sassa, other members of the community also came to see the Addie complaining about the lack of service.
In a telephone conversation on Monday morning with the Addie, Nandi Mosia, the senior manager for communication at Sassa said the employees were not on strike and there was a court order issued to the employees to go back to work at the beginning of August.
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“As for the security guard, he is not even supposed to speak to people.
“What I can ask for is that the public takes down the details of the people who refuse to help them and report them to us.
“That is the only way we can nip this in the butt and deal with what is happening,” says Mosia.
Mosia then stated she would speak to the manager at the Springs Sassa office and get back to us.
At the time of going to print, she had failed to do so.
The Addie will continue to follow up on the matter as it develops.
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