National 25.8.2016 12:31 pm

Smart ID card applications now open to many more citizens

Smart IDs open for all South Africans.

Smart IDs open for all South Africans.

The system is now open to all citizens who bank with the four participating banks.

All citizens banking with Absa, First National Bank, Nedbank and Standard Bank, can now apply for Smart ID cards and passports, Kempton Express reports.

Currently 12 branches of these banks are connected to the system in Gauteng, with one branch in Cape Town.

Home Affairs Minister Malusi Gigaba on Wednesday said when they launched the eHomeAffairs portal, only citizens between 30 and 35 years old could use this innovative platform to apply for their Smart ID cards and passports online.

Documents needed.

Documents needed.

“The system is now open to all citizens who bank with these four participating banks. Currently 12 branches of these banks are connected to the system in Gauteng, with one branch in Cape Town.

While most of these branches are centralised in Gauteng, plans are apace to enter into a public-private partnership with participating banks, hopefully to be finalised in October, to increase the footprint in the provinces.

READ MORE: Four million people have smart ID cards-Gigaba

The steering committee wherein home affairs and the banks are represented is monitoring the implementation and performance of the system.

With eHomeAffairs, you can download and fill in the e-application form, make an electronic payment and book an appointment to complete the application process at your nearest participating bank.

Home Affairs Minister Malusi Gigaba (Photo: GCIS)

Home Affairs Minister Malusi Gigaba

“It was in this context that we were able to identify gaps in the system and speedily recommended upgrades to the live capture system,” Gigaba said.

The department will undertake system maintenance and enhancements from September 3 in 178 offices that issue Smart ID Cards and the 12 banks. There will be limited DHA services in this period.

Offices will not offer Smart ID cards and passport services on that day.

• Citizens will be able to make changes to their already submitted application forms on eHomeAffairs at any point, until the application process is concluded at their banks.

• Offline performance enhancements will enable capturing of applications, even when the Live Capture System is offline, to ensure clients are not turned away or inconvenienced.

• Communications will be improved with regard to payments on eHomeAffairs by sending a notice if payment has not been completed.

With eHomeAffairs, you can download and fill in the e-application form, make an electronic payment and book an appointment to complete the application process at your nearest participating bank.

eHomeAffairs

eHomeAffairs

 

Those who experience problems in the application process should call the Home Affairs toll-free number – 0800 60 11 90.

Banks where Home Affairs services can be accessed are Absa Lifestyle in Centurion, Absa Towers North, Absa Ghandi Square, FNB Lifestyle Centurion, FNB Menlyn, FNB Merchant Place, Nedbank Rivonia, Nedbank Roodepoort, Standard Bank Centurion, Standard Bank Killarney Rosebank and Standard Bank Canal Walk in the Western Cape.

– Caxton News Service

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