National 18.8.2016 02:30 pm

KZN women fall for face cream ‘scam’

The tub of face cream, which costs more than R2 000 a jar. Picture: South Coast Herald.

The tub of face cream, which costs more than R2 000 a jar. Picture: South Coast Herald.

A Facebook advert for the product promised youthful skin and is apparently endorsed by Charlize Theron and the Duchess of Cambridge.

Two Scottburgh residents in KwaZulu-Natal’s South Coast were recently scammed out of more than R5 000 each after they clicked on a Facebook advert for a product that promised youthful skin and is apparently endorsed by Charlize Theron, the Duchess of Cambridge and Jane Fonda, reports the South Coast Herald.

The women had been promised that all they had to pay was a shipping fee of R107.

In the case of the one woman, just over two weeks after ordering the sample, she went to the Scottburgh Post Office to collect her ‘free’ sample and happily started using the product. A few weeks later she got a notification that another parcel had arrived, even though she had never agreed to having a second ‘sample’ sent to her. Growing concerned, she followed up with her bank, and shockingly, she discovered that she had been charged R5 483.60 for the two tubs of face cream.

The woman immediately contacted the product’s helpline and, after being transferred a few times, was told that she should have read the terms and conditions. But when she visited website, she could not find any terms and conditions. She was then redirected to an official website and advised that, if the product was not returned within 14 days, a refund would not be possible.

Adding insult to injury, she only received the product a few days after the stipulated cut-off date. Fortunately, the consultant she spoke with made an exception and the woman returned the product. When the woman went to the post office to return the product, staff informed her that she was the fifth person to have been scammed.

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The woman warns others not to fall victim to such scams and to rather first verify the authenticity as well as payment methods beforehand placing orders.

Caxton News Service

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